Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, company name, and phone number when you fill out our contact form or request a consultation.
• Project Details: Information about your business needs, project requirements, and technical specifications shared during consultations.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
• Device Information: Browser type, operating system, IP address, and device identifiers collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send project proposals, estimates, and related communications
• Improve our website, services, and user experience
• Send occasional updates about our services (only with your consent)
• Comply with legal obligations and protect our rights
• Analyze website traffic and usage patterns to optimize performance

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party tools we use for email delivery (Resend), analytics, and hosting, who are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• HTTPS encryption for all data transmitted to and from our website
• Secure storage of contact form submissions
• Regular security reviews of our infrastructure
• Limited access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, contact us at hello@solvemotive.com.

6. Third-Party Links

Our website may contain links to third-party websites and services (e.g., LinkedIn, Instagram, Facebook). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: hello@solvemotive.com
• Address: 98-H Block, DHA Phase 1, Lahore, Pakistan